In the following, MedinyX Software Solutions Private Limited ("MedinyX", "us", "our" or "we") as the operator of the Platform gives you an overview of what data we collect for what purpose and how we ensure the protection of your data when using our Platform https://www.mymeds247.com/ (“Platform”) and services. We take the protection of your privacy and personal data very seriously and treat them strictly confidentially in accordance with the statutory data protection regulations and this data protection guideline.
When you visit and use our application and/or our website and/or platform and our services (our "Platform"), you will be asked to confirm your acceptance of and consent to the practices described in this Policy.
Your data will be used and processed for the following purposes:
We may use Personal Data in order to provide our Platform or Services, other than in performing our contractual obligations to you, for our “legitimate interests” for the purposes of applicable law, except where our interests are overridden by the interests or fundamental rights and freedom of the data subject. Our legitimate interests may include:
We may use Personal Data to perform our contractual obligations, including:
In some cases where we are not already authorized to process your Personal Data under applicable law, we may ask for your consent to process your Personal Data, including:
We may need to collect certain special categories of Personal Data from Members in order to provide the Services. We will only process such information with your explicit consent as required by law, which is obtained separately when you register for our Service and utilize our Services.
To periodically send you promotional emails about new products or other information which we believe may be of interest and benefit to you and for other marketing purposes. You can adjust your communication preferences in your account settings or by unsubscribing to our marketing emails.
We control and process your personal data as needed to comply with applicable laws and regulations and; confidentiality norms.
When using the Platform and services, data may be processed by third parties commissioned by us, e.g. third party healthcare professional, service partners, service providers, our group entities , third party technology providers etc. Please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal data.
If you do not provide personal information or withdraw consent we may not be able to provide you our products, services and assistance.
We encourage you to access your personal data through your account from time to time to ensure that it is up to date. We take reasonable steps to keep the personal data we possess accurate and to take required action for incorrect or unnecessary personal data.
We will retain the above data for as long as necessary to provide the services to you, to address specific issues that may arise, or as otherwise required by law or by a responsible regulatory authority. As soon as your account is terminated or deactivated, we will delete the personal data relating to your account within applicable timeframe. Some personal information may need to be retained longer to ensure that MedinyX can comply with applicable law and internal compliance procedures, including storing your email address to suppress marketing communications if you choose not to receive further marketing communications. Storing periods are based on business requirements.
All the personal data is hosted on GDPR and HIPAA regulations compliant servers. All the commercially reasonable standards customarily in place in the industry, for usage, back-up storage and security for all electronic data and other information are maintained at all times.
We shall establish and maintain all the reasonable electronic and physical safeguards against unauthorized access, destruction, loss, accidental or unauthorized deletion, disclosure or alteration of any personal data or confidential information under applicable GDPR and HIPAA regulations.
We may update this Policy from time to time. Your acceptance of any changes to this Policy is indicated by your continued use of our Platform and the Services. We encourage you to periodically review our Platform and the Services and this Policy for any changes.