Please read these terms and conditions carefully by accessing or using this internet based platform, you agree to be bound by the terms described herein and all terms incorporated by reference. If you do not agree to any or all of these terms, please do not use this internet based platform.
The domain name Mymeds247.com and all their variants, editions, add-ons, and ancillary Subscription Services or Services, an internet based portal, is owned, designed, operated, managed and run by MedinyX Software Solutions Private Limited, a company duly incorporated under the provisions of the Companies Act, 1956 having registered office address at S-490 A, Greater Kailash, Part-1, New Delhi- 110048.
Use of the Platform is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including without limitation, minors, un-discharged insolvents etc. are not eligible to use the Platform. The Products and Services shall also not be available to any Member suspended or removed from our Platform for any reason whatsoever. If you do not conform to the above qualification, you will not be permitted to put a requisition for the Products and Services through the Platform. Notwithstanding the foregoing, if you are below the age of eighteen (18) years, you may avail the services and buy Products provided by the Platform, through your legal guardian in accordance with the applicable laws. We reserve the right to terminate your free health card and / or refuse to provide you with access to the Platform if it is brought to our notice or if it is discovered that you are under the age of 18 years. Company reserves the right to refuse access to use the product and services offered at the Platform to new members or to terminate access granted to existing members at any time without according any reasons for doing so and you shall have no right to object to the same.
We control and operate this Platform from India and make no representation that the materials and the content available on the Platform are appropriate to be used or will be available for use in other locations outside India. If you use this Platform from outside India, you are entirely responsible for compliance with all applicable local laws. These Terms and Conditions do not constitute, nor may these Terms and Conditions be used for or in connection with any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation are not authorized or to any person to whom it is unlawful to promote or solicit.
Information that we publish on the Platform may contain references or cross references to our Products, free health card and Services that may or may not be announced or available in your region.
As a condition of your use of Lab Tests services on the Platform, you agree to below terms:
You may book an appointment for appointment for seeking the laboratory and diagnostic tests offered by MyMeds247 on the Platform. We will send a trained phlebotomist to your place for sample collection as per the appointment scheduled. The sample will be transported to nearest hub. Once the results are processed, you will receive an email with the report of the lab test(s) within the specified time.
We only facilitate members to avail diagnostic test/ package facilities offered by Partner labs (“Labs”). We shall in no event be responsible for services (including allied services such as the sample collection, conducting tests, generating reports etc) provided. The Platform only acts as facilitation service to the members. Notwithstanding anything to the contrary contained herein, Labs shall be solely liable for their dealings and interactions with the members who avail lab test(s) facility from Labs through the Platform and we shall not be liable or responsible in this regard. We do not guarantee or make any representation with respect to the correctness, completeness or accuracy of the information or details or reports provided by Labs. There may be certain circumstances where sample may be re-collected and You shall agree for the same.
You acknowledge and agree, by requesting a medical opinion through the Platform, that-
As part of the Services provided by us; we may facilitate and allow third party professionals to provide informational content on the Platform.
Please refer to our Editorial Policy for details. The Editorial Policy forms an integral part of these Terms and Conditions and you are requested to carefully review the same. Any editorial content provided on the Platform is purely for informational and educational purposes only and does not constitute professional medical advice, diagnosis, treatment or recommendations of any kind. It should NOT be used as a substitute for the professional medical advice, diagnosis, or treatment of an appropriately qualified and licensed physician or other health care provider. Please always consult with your physician if you have any health questions or concerns. We do not attempt to endorse or promote any brand in particular as showcased in the video. Although an attempt has been made to provide accurate and up-to-date information, no guarantee or representation is made to that effect. We do not hold any liability to anyone for any damage arising directly or indirectly from any use of the content provided herein, which is provided as is, and without any prejudice and warranties.
You represent and warrant that:
Please refer to our Cancellations, Returns and Refunds Policy for details. The Cancellations, Returns and Refunds Policy forms an integral part of these Terms and Conditions and you are requested to carefully review the same.
You agree that you will not:
The non-compliance with the provisions listed in Section- 13 represents a material breach of these Terms and Conditions, and may result in us, at our sole discretion, initiating the following measures – either individually or in combination:
We shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party, as a result of or which may be attributable, directly or indirectly, to your access and use of the Platform, any information contained on the Platform, your or your company's personal information or material and information transmitted over our system. In particular, neither We nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
You are solely responsible for the content that you choose to submit for publication on the Platform, including any feedback, ratings, or reviews relating to Practitioners or other healthcare professionals. MedinyX, at its sole discretion, may choose not to publish your reviews and feedback, if so required by applicable law, and in accordance with this Agreement.
MedinyX shall not be liable for any damage resulting from false or incomplete information given by the Member, especially the health data. The Members are solely responsible for their health data’s correctness and timeliness. In the event that claims, damages, losses, liabilities, judgments, costs or expenses (including reasonable attorneys' fees and costs) are made against MedinyX by a third party (e.g. Members, Healthcare Providers) because of the absence of correctness or timeliness of the Member’s data and information, the respective Member undertake to fully indemnify MedinyX. Members shall also fully indemnify and hold MedinyX harmless from and against any claims, damages, liabilities, costs, losses and expenses arising out of (i) Members' negligent breach of these Terms and Conditions and (ii) Members' negligent violation of any third party right, including without limitation any intellectual property, right of publicity, or privacy right.
MedinyX is the sole and exclusive owner of the Platform, including any and all copyright, patent, trademark, trade secret and other ownership and intellectual property rights, in and to the Platform and any related materials and documentation. No title or ownership of the Platform or any portion thereof is transferred to you hereunder. MedinyX reserves all rights not expressly granted hereunder. You agree not to change or delete any copyright or proprietary notice related to materials downloaded from the Platform.
It is accepted and acknowledged that MedinyX shall not be liable for any loss or damage caused to the Member as a result of delay or default or deficiency or failure in the Services as a result of any natural disasters, fire, riots, pandemics, civil disturbances, actions or decrees of governmental bodies, communication line failures (which are not caused due to the fault of MedinyX or the Third Party Service Providers), or any other delay or default or deficiency or failure which arises from causes beyond MedinyX’s reasonable control (“Force Majeure Event”). In the event of any Force Majeure Event arising, MedinyX, depending on whose performance has been impacted under the Terms and Conditions, shall immediately give notice to the Other Party(s) of the facts which constitute the Force Majeure Event.
If you violate these Terms and Conditions, your ability to use the Platform will be terminated. MedinyX may, in its sole discretion, terminate your access to the Platform, or any portion thereof, for any reason whatsoever without prior notice. Further, MedinyX shall not be liable to you or any third party for any such termination or discontinuance. You may terminate these Terms and Conditions by ceasing to access and use the Platform. Upon any termination of these Terms and Conditions you must immediately cease use of the Platform. To the extent permitted by applicable law, the disclaimers, limitations on liability, termination and your warranties and indemnities shall survive any termination of these Terms and Conditions.
These Terms and Conditions and any contractual obligation between the Parties will be governed by the laws of India, without reference to the conflict of laws principles. Any legal action or proceeding related to access to, or use of, the Platform or these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts at Gurugram, Haryana. All disputes will be subject to arbitration at Gurugram, Haryana in English by a sole arbitrator appointed by MedinyX under the Arbitration and Conciliation Act, 1996.
Even after termination, certain obligations mentioned under Covenants, Liability, Indemnity, Intellectual Property, Dispute Resolution will continue and survive termination.
If any provision of this document is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.
The relationship of the parties shall be that of independent contractor and not of employment, partnership, or joint venture, unless expressly provided otherwise in the Platform. Neither party shall have, nor represent that it has, any right or authority to bind the other to assume or create any obligation or responsibility expressed or implied on behalf of the other or in the other’s name unless provided in the Platform.
We have the right to amend, adapt or supplement the present Terms and Conditions from time to time. The current version of the Terms and Conditions can be found on our Platform from time to time.
Any changes to these Terms and Conditions will usually be the result of new features being added to the Platform, or of changes in the legislation or applicable Regulations.
If you do not agree to any or all of the changes made by us to these Terms and Conditions, you may cease using the Platform and its services with immediate effect.
No provision of these Terms and Conditions shall be deemed to be waived and no breach excused, unless such waiver or consent shall be in writing and signed by MedinyX. Any consent by MedinyX to, or a waiver by MedinyX of any breach by Other Parties, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
These Terms and Conditions are personal to you, and are not assignable, transferable, or sub-licensable by you except with MedinyX’s prior written consent. MedinyX may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.
Any and all legal actions and claims arising under this Platform shall be barred unless written notice thereof is received by MedinyX within one (1) year of the date of the event giving rise to such action or claim. In no case whatsoever MedinyX shall be liable for any Claim under this Platform, which have been made after expiry of above limitation period and then any such claim/legal action shall for all purposes be deemed to have been abandoned and shall not thereafter be recoverable.
If you have any questions concerning MedinyX, the Platform, this Agreement, the Services, or anything related to any of the foregoing, MedinyX can be reached at the following email address: email@example.com or via the contact information available from the following: www.mymeds247.com .
We strive to provide the best service to all our Members. Should you however, come across any areas we can improve on, we would like to hear about it from you.
For Feedback and Complaints, please email us at firstname.lastname@example.org.
If you have any concern about the Terms and Conditions or grievances about the Platform or our services, please contact us with a thorough description and we will try to resolve the issue for you. Please address them to our grievance redressal officer at email@example.com.